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Note Briefly to all Parents!:
It is understood that the idea of your child/children wanting to purchase something on the Internet is a bit worrying and troublesome to you thus we will give you a quick and simple explanation. Your child/children are playing on a Multiplayer server, this consists of many other players worldwide. Every player starts on our Network with a Default rank which consists of many features to make their gameplay easier and more enjoyable, this however does not include all available features. If a package(s) is purchased on our Network your child is rewarded with a higher rank and additional features depending on the Package that was purchased. Any purchased package guarantees the gameplay your child experiences to be more enjoyable.
Please be advised!:
Purchases made on our Network are processed and received via Crafting Store. Once a package is purchased all package(s) will be received in-game once the payment is processed and received. This process can take up to 10-20 minutes (usually shorter), if the package purchased is not received in-game within this time, please contact the Staff Team of VortexCraft. Please do not under any circumstances contact Mojang about any concerns of payment, they have nothing to do with any payments or purchases towards VortexCraft as Minecraft Community.
Our Refund Policy:
Since the items and ranks you receive when donating are Digital Intangible Items, there is a strict no refund policy.
Executing a chargeback/dispute will get your account banned from our server automatically.
Please read our terms, once you purchase something you are agreeing to these terms.
If you have any issues with your purchase please contact using Discord
Though you should wait at least 24 hours before contacting us.
Please do not contact Mojang for issues regarding donations. We are in no way affiliated with, authorized, maintained, sponsored or endorsed by Mojang, AB or any of its affiliates or subsidiaries.